General Manager
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Reporting to the asset’s VP, Property Operations, the GM will be directly responsible for managing the day-to-day property management and leasing functions of a luxury property. This position will effectively manage the property operations, and leasing and marketing, including but not limited to lease management, tenant management, facility maintenance, contract management, vacancy leasing functions, renewal process and marketing/advertising programs. The position requires someone who can drive the performance of the asset to achieve and exceed the property’s budget goals while balancing exceptional customer service.

Some of the things you’ll be working on include:
Having financial oversight and performance responsibility of the property and communicating. clearly any variance explanations to senior management and ownership.
Setting expense budgets, leasing and marketing strategy for the property.
Supervising and leading all on-site employees.
Negotiating and putting in place all service contracts and ensuring suppliers are meeting contractual obligations.
Providing excellent customer service and maintaining first-class resident relations.
Leasing and pre-leasing apartments as needed.
Completing applications and lease/renewal documents.
Reviewing vacancies, offering tours and maintaining model apartments.
Building and maintaining relationships with industry partners and brokers.
Maintaining weekly leasing reports and monthly market surveys.
Analyzing market and occupancy trends and shopping the competition to identify changing market conditions.
Recommending and tracking marketing avenues, overseeing marketing campaigns and monitoring traffic results.
Updating the website and marketing sites.
Communicating with vendors, contractors and clients.
Mediating discussions with new and existing residents.
Your professional track record, knowledge and skills include:
Minimum of four (4) years of property management and leasing management experience, preferably in a luxury setting.
Understands building operations, budgeting, market trends, marketing avenues.
Proficient in understanding floor plans and layouts and be adept in communicating and reporting directly to management and external investors.
Experience with high satisfaction resident communications.
Available on weekends as needed.
Thrives working in fast-paced environments.
Yardi and/or On-site experience is a plus.
Exceptional interpersonal, presentation and communication skills.
Razor sharp attention to detail.
Fun, “can do” attitude.
Authorized to work in the United States without any restrictions.
About our culture, salary & benefits

Our team is the most valuable asset we have. The individual life experiences, knowledge, creativity, skills, self-expression, unique capabilities, cultural influences, and talent that our team members share at Dermot collectively contribute to Dermot's culture and success.

Our compensation and benefits package includes a competitive salary, commensurate with experience with bonus potential, comprehensive benefits including medical, dental, and vision, life, long-term disability, employee assistance program, paid time off, and retirement with match when eligible. The annualized gross base range for this position is $110,000 - $125,000. The actual compensation within the range will be based on factors unique to each candidate including years and depth of experience.

Dermot strives for an environment where everyone feels welcome and safe. We actively work to offer equitable opportunities for all and look for the right balance of potential, skills, kindness, and curiosity. Dermot does not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, veteran status, or any other characteristics protected by federal, state, and local laws. We celebrate authenticity and we encourage you to apply if you would like to be considered for this role.

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